Terms & Conditions


IMPORTANT: THE USE OF MARIJUANA WITHOUT A DOCTORS PRESCRIPTION OR RECOMMENDATION IS A VIOLATION OF LAWS IN CANADA. IN ADDITION THE USE OF MARIJUANA OR ANY DRUG WITHOUT A DOCTOR PRESCRIPTION AND/OR INSTRUCTION COULD HAVE ADVERSE EFFECTS ON YOUR HEALTH. WE OPERATE UNDER THE MULTIPLE COURT JUDGE ORDERS/COURT DECISIONS THAT PATIENTS SHOULD HAVE RESPONSIBLE ACCESS TO THE MARIJUANA THEY REQUIRE AND NOT FURTHER VIOLATE THE CHARTER OF RIGHTS AND FREEDOM. PLEASE SEE EXCERPTS BELOW OF CASE LAW:
  • Legal access to dried marijuana for medical purposes was first provided in 1999 using unique section 56 exemptions under the Controlled Drugs and Substances Act (CDSA). The decision in R. v. Parker in 2000 held that individuals with a medical need had the right to possess marijuana for medical purposes.
  • In June 2015, the Supreme Court of Canada, in R. v. Smith, decided that restricting legal access to only dried marijuana was unconstitutional. The Court decided that individuals with a medical need have the right to use and make other cannabis products.
  • The ACMPR is Canada’s response to the Federal Court of Canada’s February 2016 decision in Allard v. Canada. This decision found that requiring individuals to get their marijuana only from licensed producers violated liberty and security rights protected by section 7 of the Canadian Charter of Rights and Freedoms. The Court found that individuals who require marijuana for medical purposes did not have “reasonable access”.

To buy marijuana products from TheHerbalistShoppe.com you must be at least 19 years old.

You are not affiliated in any way with any law enforcement, Canada Crown Attorney, or any other governing official related on non-related to the government of Canada, you are NOT permitted to use the site.

You are not a citizen or resident of the United States of America or any other country other than Canada.

All deliveries must be to a Canadian address.

You hold a valid medicinal MMAR/ACMPR license.

Prices and availability of products are subject to change without notice.

In the event of a product being out of stock, we reserve the right to act in your best interest by providing you with a replacement of equal quality and value.

All orders are guaranteed to arrive by TheHerbalistShoppe.com, with the exception of Nunavut, and the Northern Quebec.

TheHerbalistShoppe.com assumes no responsibility for lost orders due to:

  • Mistakes made by the postal offices
  • Incorrect address provided by the customer
  • Damage to orders by postal service
  • Expired PO BOX numbers
  • Lost or stolen packages after delivery

REPLACEMENT PACKAGE POLICY

We guarantee your package will be delivered to your door. If your package is lost in transit or does not make a successful delivery attempt we will send you a free ONE TIME REPLACEMENT PACKAGE UP TO $150. Please allow up to 5 days after the expected delivery date for your package to be traced and resolved unrecoverable, during which time please email us at: [email protected] Please note, shipments to NUNAVUT or NORTHERN QUEBEC are at dispatched at the customer and shipper’s risk due to high postal thefts in these areas – therefore TheHerbalistShoppe.com relinquishes responsibility of delivery guarantees to packages to these areas.

In the rare event of product received that does not adhere to our quality assurance standards, we will replace all “tainted product plus a bonus (determined using our discretion). However, we do ask the following conditions be met in order to ensure TheHerbalistShoppe.com is not subjected to customer fraud. The terms of replacement are as follows:

  • Pictures detailing the claims of the complaint are provided to [email protected]
  • The “tainted” product will be requested to be sent back to us. We understand that this may be a less than desirable option to some – however, the replacement is a cost-free process to the customer. We will provide the customer with a prepaid mailer and discrete bags to pack their product in. The return can be dropped into a mailbox to ensure a safer and no-interaction anonymous drop. This ensures that all claims are genuine as well as allows us to send the product back to our suppliers for a refund, which will also be given to you upon receiving the product.
  • All claims will be judged on a case by case basis: we would like to reaffirm that we are committed to working with our customers, but would appreciate your understanding in working with us to ensure mutual protection.